Privacy Policy
Last updated: January 15, 2026
1. Information We Collect
We collect information you provide directly to us, such as:
- Account information (name, email address, password)
- Business information (company name, address, tax numbers)
- Customer information you enter into our system
- Invoice data and transaction information
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information and updates
- Respond to your comments and questions
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- With service providers who assist in our operations (like payment processors)
- To protect our rights and prevent fraud
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for data in transit
- Encrypted storage of sensitive data
- Regular security audits and updates
- Limited access to personal information by employees
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Rights
Under applicable Canadian privacy laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability
7. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.
8. Third-Party Services
Our service integrates with third-party providers (such as Stripe for payments). These services have their own privacy policies, and we encourage you to review them.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers in accordance with applicable Canadian privacy laws.
10. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
12. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: support@costinvoice.com
Location: Ontario, Canada